Business Etiquette Training
Group Onsite Training
Our team of certified trainers travels nationwide, delivering exceptional Business Etiquette training right to your doorstep.
Obtain PricingGroup Online Training
Private instructor-led virtual classes. Learn Business Etiquette from the comfort of your home or office.
Obtain PricingAbout the Business Etiquette Class
This Business Etiquette training course will equip participants with the skills needed to adapt, integrate, and thrive in various business scenarios and interactions. The course is interactive, engaging, and packed with practical tips and techniques that can be applied immediately.
Onsite Business Etiquette Training with Training Performance
How Online Business Etiquette Training works
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Business Etiquette for Today's Workforce
Duration: 1 day
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Course Description
Exhibiting excellent business etiquette will earn your clients' trust and make them eager to do business with you. In this comprehensive workshop, you'll master professional conduct in social settings, proper dining etiquette, appropriate attire, effective communication (both spoken and written), meeting etiquette, travel tips, and more. Elevate your professionalism and make a lasting impression on your clients.
Learning Objectives
- How to meet and greet
- Making a favorable first impression
- Dining etiquette
- Restaurant etiquette
- Email etiquette
- Telephone etiquette
- Thank you notes and formal letters
- Dressing appropriately
- International etiquette
Lesson 1: Understanding Etiquette
Etiquette Defined
The Importance of Business Etiquette
Lesson 2: Networking for Success
Creating an Effective Introduction
Making a Great First Impression
Minimizing Nervousness
Using Business Cards Effectively
Remembering Names
Lesson 3: Dining Etiquette
Understanding Your Place Setting
Using Your Napkin
Eating Your Meal
Table Manners
Sticky Situations and Possible Solutions
Lesson 4: The Meet and Greet
The Three-Step Process
The Four Levels of Conversation
Lesson 5: Restaurant Etiquette
Your Arrival
Ordering in a Restaurant
Foods to Avoid
About Alcoholic Beverages
Paying the Bill
Tipping
Lesson 6: Email Etiquette
Addressing Your Message
Grammar and Acronyms
Top 5 Technology Tips
Lesson 7: Telephone Etiquette
Developing an Appropriate Greeting
Dealing with Voicemail
Cell phone Do’s and Don’ts
Lesson 8: The Written Letter
Thank You Notes
Formal Letters
Informal Letters
Lesson 9: Meeting Etiquette
10 Rules for meetings
Lesson 10: Dressing for Success
The Meaning of Colors
Interpreting Common Dress Codes
Deciding What to Wear
Lesson 11: International Etiquette
General Rules
Important Points
Preparation Tips
Testimonials
Carol was a blessing and wonderful instructor. She made me feel very comfortable and I am walking out today with a better understanding on how to carry myself in the business world. I really appreciate the class overall and would highly recommend it. Stephanie Chavez, Preferred Freezer |
Carol has provided me with a wonderful learning experience. I never felt rushed during the training and she provided examples that helped to understand the subject matter. I will arrange for other representatives from my organization to attend this training in the near future. B.J. Lawrence, Veterans of Foreign Wars |
Juana was absolutely amazing. I enjoyed the way she conducted her class - very professional yet personable - and she touched on everything I could have expected and more. I am confident I will thrive with the insight, wisdom, and advice she shared with me and the knowledge she gave me. Sarah Geissler |
Key Benefits of Onsite training
Affordable
Onsite training is an affordable
way to up-skill your entire team.
Convenient
Let one of our trainers come to you,
we deliver training to your doorstep.
Customizable
Tailor the training to meet your needs.
All classes are fully customizable.
Locations
We provide onsite Business Etiquette training right across the country, including: